🚀 5 New HighLevel Community Features Worth Turning On

Joshua Clifford · 2026-09-17T18:04:16.004Z

✨ First things first — the new look and feel. If you've logged into our community and are seeing this post, you've seen it. Cleaner layout, better structure, and it just feels more like a sophisticated community platform now. And the updates underneath it are just as good. Here's what dropped and why each one matters 👇 📂 Channel Sections Group related channels together so members always know where to look. Less "where do I post this?" confusion, a cleaner space, and better odds people actually engage instead of bouncing. 📍 Discussion → Channel Creation in the side panel 📝 Membership Questions with Custom Fields This one's the sleeper hit. Answers from new members now flow straight into mapped custom fields on their contact record. No manual updates, and you can segment and automate off that data from day one. 📍 Settings → Membership Questions 🎙️ Voice Messages in Chat Record and send voice notes right in chat. Faster than typing a long explanation, and it carries tone in a way text can't. 📍 Discussion → Chat message editor 📊 Community Polls Gather feedback, spark conversation, and let members help make decisions. Easiest engagement win on this list — polls get replies from people who'd never write a comment. 📍 Discussion → Create post 🏷️ Rename and Rearrange Community Tabs Drag tabs to reorder them and rename each one to match your community's language. Your navigation should sound like your community, not like default software. 📍 Settings → Community Tabs My take: Membership Questions + custom fields is the one with the most leverage. Everything else improves the member experience. That one turns your community into a data source that feeds the rest of your CRM.

🚀 5 New HighLevel Community Features Worth Turning On

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